Endpoint detection and response (EDR)
Protection on every laptop and server that watches behaviour rather than only known virus signatures, and can isolate a machine that starts acting compromised.
Managed Security
Protection on every device, and someone watching when it matters.
What is managed security?
Managed security is an outsourced service that protects the devices, accounts and email of a business, and watches for attacks around the clock. It pairs protective tools, such as endpoint detection and response (EDR) and email filtering, with engineers who investigate alerts and act when something gets through.
Most attacks on small businesses are not sophisticated. A staff member approves a fake sign-in prompt, a laptop goes months without patches, or an invoice from a spoofed supplier address gets paid. Antivirus on its own stops none of these, and nobody inside the business has time to watch for them.
We put protection on every device and account, filter what reaches the inbox and monitor the alerts those tools raise. When something needs action, an engineer investigates and contains it, then tells you in plain terms what happened and what changed.
What is included
Everything in the service.
Email security
Filtering for phishing, spoofed senders and malicious attachments, plus SPF, DKIM and DMARC so nobody can convincingly send mail as your domain.
Alert monitoring and response
Security alerts are triaged around the clock, and critical ones reach an engineer overnight instead of waiting in a dashboard until Monday.
Patch and vulnerability management
Operating systems and common applications patched on a schedule, with reporting that shows anything still exposed.
Account protection
Multi-factor authentication enforced, risky sign-ins blocked and administrator accounts kept separate from everyday ones.
DNS and web filtering
Known malicious and newly registered domains blocked before a browser loads them.
Security reporting
A plain-English monthly summary of what was blocked, what was fixed and what we recommend next.
Questions
Managed Security, answered.
Is antivirus not enough?
Traditional antivirus matches files against known threats. Most modern attacks use stolen passwords, legitimate admin tools or brand-new files, so they slip past it. EDR watches what a device is actually doing, and pairing it with people who respond is what closes the gap.
Will this help with cyber insurance?
Insurers increasingly ask about multi-factor authentication, endpoint detection and response, backups and staff training before they quote. Managed security covers most of those questions, and we can help you answer the questionnaire accurately.
What happens if something gets through?
We contain it first by isolating the device or disabling the account, then investigate how it happened, clean up and restore anything affected. You get a written account of the incident and the changes made to stop a repeat.
Can you work with the security tools we already have?
Often, yes. If your current tools are sound we manage them. If there are gaps or overlaps we recommend changes and explain why before anything is replaced.
Guides
Worth reading first.
PHP2Shell: a leak, a four-day head start and what it means for your website
Two critical PHP flaws, nicknamed PHP2Shell, let attackers take over unpatched web servers. The story so far, the fixed versions and what to ask your host.
Read the guide
How to write an AI acceptable use policy for your business
What an AI acceptable use policy should cover, from approved tools and what data staff may use to checking output. With an outline you can adapt.
Read the guide
Cyber insurance questionnaires: what insurers ask and how to answer
The security questions cyber insurers commonly ask small businesses, what each one is really checking, and why an inaccurate answer can cost you a claim.
Read the guideSpecialist services
Within Managed Security.
Also from CyberTab
The rest of what we manage.
Web Design & Management
Built, hosted, secured and maintained.
Microsoft 365
Tenant setup, migration and administration.
Business VoIP
Cloud telephony on desk, mobile and Teams.
Managed Service Desk
Named engineers and documented response targets.
Business Continuity & Disaster Recovery
Protected backups and tested recovery.
Talk to us about managed security.
A free 45-minute assessment of your environment, licences and support. You get our recommendations on the call, with no obligation to go ahead.