Managed IT services in Calgary

We manage yourIT: Microsoft 365, cybersecurity, network infrastructure, business phones, service desk, and backup and recovery.

CyberTab is a managed IT services provider in Calgary. Six services, flat per-user pricing and response targets written into the agreement, month-to-month.

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0/7

Proactive monitoring and alerting

Flat

Per-user monthly pricing

0 days

Cancellation notice, no lock-in

Free

Initial IT assessment

Web Design & Management

  • Design and build on a fast, modern stack
  • Managed hosting, DNS and SSL certificates — the plumbing that keeps a site online and trusted
  • Scheduled updates, backups and uptime monitoring
  • Content changes handled for you, with no page builder to learn
More about Web Design & Management

Microsoft 365

  • Tenant provisioning and mailbox migration with no lost email
  • SharePoint and OneDrive structured so files stay findable as you grow
  • Licence optimisation, so you stop paying for unused seats
  • Multi-factor authentication enforced across the tenant
More about Microsoft 365

Business VoIP

  • Hosted phone system across desk handsets, softphones and mobiles
  • Auto-attendant, call routing, voicemail-to-email and call recording
  • Number porting handled end to end, so you keep your number
  • Microsoft Teams calling if you are already on Microsoft 365
More about Business VoIP

Managed Service Desk

  • A single point of contact for every IT request
  • Documented response targets written into your service level agreement
  • Joiner and leaver process, so accounts are created and revoked on time
  • Endpoint management through Intune: patching, enrolment and policy
More about Managed Service Desk

Business Continuity & Disaster Recovery

  • Backup for endpoints, servers and Microsoft 365 data
  • Off-site copies held in a form ransomware cannot alter or delete
  • Scheduled restore testing, so recovery is proven before you need it
  • A documented recovery plan with agreed targets for getting you back online
More about Business Continuity & Disaster Recovery

Managed Security

  • Endpoint detection and response on every laptop and server
  • Phishing and spoofed mail filtered before it reaches the inbox
  • Alerts triaged around the clock, with critical ones escalated overnight
  • A plain-English monthly report on what was blocked and fixed
More about Managed Security

Under the hood

What we actually manage.

The technical work behind the services, in plain terms. If a provider cannot explain these, be careful.

Network infrastructure

Firewalls, switches, Wi-Fi and secure remote access, designed and managed rather than patched up when they fail.

Endpoint management

Company laptops enrolled, updated and configured centrally through Intune, so every machine matches the same standard.

Identity and access

Entra ID with multi-factor authentication, and a proper joiner and leaver process so access is granted and revoked on time.

Remote monitoring

Monitoring agents watch your systems around the clock, with response targets written into your agreement rather than implied.

Platforms and vendors we manage

Microsoft 365Exchange OnlineMicrosoft TeamsSharePointOneDriveEntra IDIntuneWindows 11macOSGoogle WorkspaceWordPressCloudflareVoIP & SIPWi-Fi & networking

How it works

No mystery, start to finish.

01

Discovery and assessment

Forty-five minutes to understand your environment, the failures you hit most often and what good would look like.

02

Proposal and service level agreement

Scope, pricing and response targets on a single page, in language you can hold us to.

03

Onboarding and monitoring

We secure the admin access, deploy monitoring and remediate the highest risks before anything else.

04

Ongoing management

One point of contact, proactive maintenance and a monthly report of what changed and why.

Roadmap

Coming soon.

We only list services we can deliver today. This one is in the works.

Coming soon

AI Adoption & Governance

Questions

The things people ask first.

What does a managed IT service actually include?

We take responsibility for the technology your team depends on: Microsoft 365, company devices, security, network infrastructure, telephony and backups. Your staff get one place to raise issues, and monitoring runs in the background so faults are handled before they spread across the business.

How is it priced?

A flat monthly fee, usually per user, so the invoice does not spike in a bad month. The figure depends on headcount and which services you take, so we quote after the assessment. There are no hourly charges for work that falls inside your agreement.

Am I tied into a long contract?

No. Agreements run month-to-month and you can cancel with 30 days notice. We would rather earn the renewal than rely on a lock-in clause.

What response times do you commit to?

We are open 24 hours a day, 7 days a week. Response times are agreed with you up front and written into your service level agreement, set by how urgent each issue is, so you know what to expect before anything goes wrong. Monitoring runs around the clock too, so problems that start overnight are not left waiting until morning.

Can you take over from our current IT provider?

Yes, and transitions are routine. We take ownership of the accounts, licences and domains, then plan the cutover so your team keeps working while it happens.

What happens to our data and accounts if we leave?

They remain yours throughout. Tenants, licences and domains are held in your name, and we hand over administrative control in writing if you move to another provider.

Do you only work with businesses in Calgary?

Calgary and the surrounding towns are our base and where most clients are. Most support is delivered remotely, which is how the majority of issues get resolved fastest, and we come on site in Calgary and the surrounding areas when a job genuinely needs someone in the room. We also work with businesses further out across Alberta remotely.

Find out what your IT is really costing you.

A free 45-minute assessment of your setup, licences and support. You get our recommendations on the call, with no obligation to go ahead.